When your heating or cooling system fails in the middle of a Rochester winter or a humid summer night, you can’t afford to wait. MGM Heating & Cooling provides immediate, 24/7 emergency HVAC dispatch across Monroe County. Our licensed technicians are on standby to restore your home’s comfort and safety right when you need it most.

• Flat-Rate Pricing: No “after-hours” sticker shock. You’ll know the exact cost before we start the repair.

• Fully Stocked Service Vehicles: We carry common OEM parts to ensure same-day repairs for most major brands (Amana, Goodman, Carrier, etc.).

• Safety-First Approach: Every emergency heating call includes a combustion analysis, CO monitoring, and electrical safety inspection.

• Honest “Repair vs. Replace” Guidance: We won’t pressure you into a new unit if a reliable repair is possible.

In Upstate New York, some issues are more than just inconvenient—they are dangerous. Call us immediately if you experience:

• No Heat in Sub-Zero Weather: Risk of frozen pipes and health hazards.

• No Cooling During Heatwaves: Dangerous for seniors, pets, and children.

• Burning Smells or Smoke: Indicates electrical failure or overheating components.

• CO Alarm Triggers: Suspected venting issues or cracked heat exchangers.

• Significant Water Leaks: Potential for structural damage near electrical panels.

• Loud Mechanical Noises: Grinding or shrieking suggests a failing blower motor.

• Smell Gas or Smoke? Turn the system off at the thermostat and the breaker. If you suspect a gas leak, leave the house and call 911 or RG&E.

• Water Leaking? Shut down the unit to prevent electrical shorts. Use towels to contain the spread.

• AC Coils Frozen? Switch the setting from “Cool” to “Fan Only” to begin the thawing process before our technician arrives.

MGM Heating & Cooling provides 24/7 emergency HVAC service in Rochester, NY and surrounding communities across the Greater Rochester area, including Canandaigua, Henrietta, Scottsville, Penfield, Pittsford, Irondequoit, Greece, Webster, Fairport, Brighton, Gates, Chili, and Victor. See our full Service Areas list.

• Do you really offer 24/7 service? Yes, we have technicians on-call 365 days a year for urgent heating and cooling crises.

• How fast can you get here? We prioritize emergency calls based on safety risks (like no heat in extreme cold). Usually, we can arrive within hours.

• Should I reset my breaker if it trips? Only once. If it trips again, do NOT reset it—call us to avoid an electrical fire.

Call MGM Heating & Cooling for 24/7 emergency HVAC service in Rochester, NY. We’ll help you triage the situation and schedule the earliest available visit.